Le kat

Using a chatbot to do DevOpsCust

How do you re-invent great customer experience in a 230-year-old compliance regulated conservative company -whose products are the least sexy you can buy, and whose customers identify your brand with an old man in tweed? This is a story about combining courage, girl power, experimenting with agile methodologies and conversational AI and how we succeeded in 2 mont. The post Using a chatbot to do DevOpsCust first appeared on Agile Alliance.
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